Privacy Policy

Last updated: September 27, 2026

AutoNestia operates this online store and website, including the related content, features, products, tools, and services offered through the store (collectively, the "Services").

AutoNestia is powered by Shopify, which provides the ecommerce platform used to operate the Services.

This Privacy Policy explains how AutoNestia collects, uses, shares, and protects personal information when you visit our website, make a purchase, communicate with us, or otherwise use the Services.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with AutoNestia, we may collect or process the following categories of information:

Contact Information

This may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address

Order and Transaction Information

This may include:

• Products you view
• Products you add to your cart
• Products you purchase
• Order history
• Returns, refunds, or cancellations
• Shipping information
• Transaction details

Payment Information

Payment information may include:

• Payment method
• Payment confirmation
• Transaction details
• Information necessary to process a payment

Payment card information is processed by our payment service providers, such as Shopify and PayPal.

AutoNestia does not store complete payment card numbers.

Account Information

If customer account features are available, we may process information such as:

• Account email
• Account preferences
• Account settings
• Authentication information

Communications

We may collect information you provide when you contact us, including:

• Customer support requests
• Order questions
• Return or refund requests
• Other communications with AutoNestia

Device and Technical Information

We may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Network information
• Device identifiers

Usage Information

We may collect information about how you interact with the Services, such as:

• Pages viewed
• Products viewed
• Time spent on the website
• Cart activity
• Checkout activity
• Interaction with website features

2. How We Collect Personal Information

We may collect personal information from the following sources:

Directly From You

For example, when you:

• Place an order
• Enter shipping or billing information
• Contact customer support
• Create an account
• Request a return or refund

Automatically

Certain information may be collected automatically when you use the Services through technologies such as:

• Cookies
• Pixels
• Similar tracking technologies
• Browser and device technologies

From Service Providers

We may receive information from companies that help us operate the store, including:

• Shopify
• Payment providers
• Shipping and fulfillment providers
• Analytics providers
• Customer support tools

From Third Parties

We may also receive information from third parties where permitted by law.

3. How We Use Personal Information

We may use personal information for the following purposes.

Providing and Improving the Services

We may use your information to:

• Process orders
• Process payments
• Arrange fulfillment and shipping
• Provide tracking information
• Process returns and refunds
• Provide customer support
• Maintain customer accounts
• Improve the website and shopping experience
• Remember customer preferences

Communicating With You

We may use your information to send:

• Order confirmations
• Shipping updates
• Customer service responses
• Refund or return updates
• Important notices related to your order

Marketing and Advertising

Where permitted by law and where any required consent has been provided, we may use personal information to:

• Send promotional emails
• Show relevant advertising
• Measure advertising performance
• Improve marketing campaigns

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

Opting out of marketing messages will not prevent us from sending important transactional messages about your orders.

Security and Fraud Prevention

We may use personal information to:

• Detect suspicious transactions
• Prevent fraud
• Protect customer accounts
• Protect our website and systems
• Investigate potentially unlawful or malicious activity

Legal Obligations

We may use or disclose personal information when necessary to:

• Comply with applicable law
• Respond to lawful requests
• Enforce our policies
• Resolve disputes
• Protect our legal rights

4. How We Share Personal Information

We may share personal information only where reasonably necessary to operate AutoNestia or as required by law.

Shopify

Our store is hosted by Shopify.

Shopify may process personal information in connection with:

• Hosting our store
• Ecommerce functionality
• Checkout
• Analytics
• Customer privacy tools
• Security
• Store operations

You can learn more about Shopify's privacy practices through the Shopify Consumer Privacy Policy.

Payment Providers

We may share necessary information with payment providers such as PayPal in order to:

• Process payments
• Prevent fraud
• Confirm transactions
• Handle refunds

These providers process information under their own privacy policies.

Fulfillment and Shipping Providers

We may share information such as your:

• Name
• Shipping address
• Phone number where required
• Order details

with fulfillment and shipping providers when necessary to deliver your order.

Service Providers

We may share information with companies that provide services such as:

• Website hosting
• Analytics
• Customer support
• Fraud prevention
• Cloud services
• Order fulfillment
• Shipping

These providers may process information only as necessary to provide their services.

Business and Advertising Partners

Where permitted by applicable law, information may be processed by advertising or analytics partners to:

• Measure advertising effectiveness
• Understand website activity
• Provide relevant advertising

Depending on where you live, you may have the right to opt out of certain targeted advertising or data-sharing activities.

Legal Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to subpoenas, court orders, or lawful government requests
• Protect AutoNestia, our customers, or others
• Investigate fraud or security incidents

5. Relationship With Shopify

AutoNestia uses Shopify to operate the Services.

Shopify may collect and process information about your interaction with our store in order to provide and improve Shopify services.

Information submitted through the store may be processed by Shopify and other service providers in countries other than the country where you reside.

For more information about how Shopify handles personal information, please review Shopify's Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

You may also use Shopify's Privacy Portal where available:

https://privacy.shopify.com/

6. Cookies and Similar Technologies

AutoNestia and our service providers may use cookies and similar technologies to:

• Keep the website functioning
• Remember preferences
• Analyze website usage
• Support checkout functionality
• Prevent fraud
• Measure marketing performance
• Improve the shopping experience

Some cookies are necessary for the website to function.

Other cookies may be used for analytics or advertising where permitted by law.

You may be able to control certain cookie settings through your browser or the privacy controls available on our website.

Disabling certain cookies may affect website functionality.

7. Targeted Advertising and Data Sharing

Depending on where you live, applicable law may give you the right to opt out of certain uses of personal information for:

• Targeted advertising
• Cross-context behavioral advertising
• Sale or sharing of personal information

Where available, you may exercise these rights through the privacy or data-sharing opt-out tools provided on our store.

We may also recognize Global Privacy Control signals where required by applicable law.

8. Third-Party Websites and Services

The Services may contain links to websites, platforms, or services operated by third parties.

AutoNestia does not control the privacy practices of those third parties.

If you follow a third-party link, we recommend reviewing that party's:

• Privacy policy
• Terms of service
• Security practices

AutoNestia is not responsible for the privacy or security practices of third-party websites or services.

9. Children's Privacy

The Services are not intended for children.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or guardian and believe that a child has provided personal information to AutoNestia, please contact us so we can review the request and take appropriate action.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age for targeted advertising purposes.

10. Security

We and our service providers use reasonable technical, administrative, and organizational safeguards intended to protect personal information.

However, no website, network, transmission method, or storage system can be guaranteed to be completely secure.

You should avoid sending highly sensitive information through unsecured communication channels.

11. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Processing and fulfilling orders
• Providing customer support
• Maintaining transaction records
• Preventing fraud
• Resolving disputes
• Complying with legal obligations
• Enforcing our policies

Retention periods may vary depending on the type of information and applicable legal requirements.

12. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information.

These rights may include:

Right to Access

You may have the right to request information about the personal information we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Delete

You may have the right to request deletion of certain personal information.

Right to Portability

You may have the right to receive certain personal information in a portable format.

Right to Opt Out

Depending on your location, you may have the right to opt out of:

• Targeted advertising
• Sale of personal information
• Sharing of personal information for certain advertising purposes

Right to Withdraw Marketing Consent

You may unsubscribe from promotional emails at any time.

We may still send transactional communications related to:

• Orders
• Shipping
• Refunds
• Customer support
• Account security

13. Privacy Requests

You may request to exercise applicable privacy rights by contacting us at:

support@autonestia.com

We may need to verify your identity before processing certain requests.

Where permitted by law, an authorized representative may submit a request on your behalf.

We will respond within the period required by applicable law.

We will not discriminate against customers for exercising their lawful privacy rights.

14. International Processing

Because we use service providers such as Shopify, payment providers, and fulfillment partners, personal information may be:

• Processed
• Stored
• Transferred

outside the country where you reside.

Where applicable law requires safeguards for international transfers, the relevant service provider or AutoNestia will use appropriate legal mechanisms.

15. Complaints

If you have concerns about how AutoNestia handles personal information, please contact us first so we can try to resolve the issue.

Depending on where you live, you may also have the right to file a complaint with an appropriate data protection or privacy authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our business
• Our services
• Technology
• Legal requirements
• Privacy practices

When changes are made, we will update the Last updated date at the top of this page.

Where required by law, we may provide additional notice of material changes.

17. Contact

If you have questions about this Privacy Policy, AutoNestia's privacy practices, or your personal information, please contact:

AutoNestia
Email: support@autonestia.com

We aim to respond to privacy-related inquiries within a reasonable period and in accordance with applicable law.