Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase from AutoNestia.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must be unused, undamaged, and in the same condition in which it was received, with its original packaging where applicable.

Before returning any item, please contact us at [support@autonestia.com]. Do not send products back without receiving return instructions from us first.

Once your return request is approved, we will provide the appropriate return instructions and return address.

Damaged, defective, or incorrect items

Please inspect your order after delivery. If your item arrives damaged, defective, or incorrect, contact us as soon as possible at support@autonestia.com.

We may request photos or videos of the item and packaging so we can review the issue. If approved, we may offer a replacement or refund depending on the circumstances.

Non-returnable items

We cannot accept returns for products that have been used, altered, damaged after delivery, or returned without prior approval.

Cancellations

Orders may be cancelled if they have not yet entered processing or fulfillment. Once an order has been processed or shipped, cancellation may no longer be possible.

Refunds

If your refund is approved, it will be issued to your original payment method. Processing times may vary depending on your payment provider or financial institution.

Original shipping charges, if any, are non-refundable unless the return is caused by an error on our part.

For any return or refund questions, contact us at support@autonestia.com.