Terms of service
Terms of Service
Effective date: September 27, 2026
Welcome to AutoNestia. These Terms of Service govern your use of our website, store, products, and related services.
By accessing our website or placing an order, you agree to these Terms of Service, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these terms, please do not use our services.
1. Online Store Use
You must use our website only for lawful purposes.
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, transmit malicious software, or use the store in a way that violates applicable law or the rights of others.
You are responsible for ensuring that information you provide during checkout is accurate and complete.
2. Products
We make reasonable efforts to display and describe our products accurately.
Product colors, appearance, dimensions, and other details may vary slightly because of screen settings, manufacturing variations, or product updates.
We may modify, discontinue, or limit the availability of products at any time.
Unless specifically stated otherwise, our products are intended for normal personal and household use.
3. Orders
Submitting an order is an offer to purchase from AutoNestia.
We reserve the right to accept, refuse, or cancel an order when reasonably necessary, including in cases involving:
- Incorrect pricing or product information
- Suspected fraud
- Payment problems
- Product unavailability
- Invalid or incomplete shipping information
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
4. Pricing and Payments
All prices are displayed in U.S. dollars (USD) unless otherwise stated.
Prices may change without notice, but changes will not affect orders that have already been accepted.
Payments are processed through third-party payment providers, including PayPal where available.
AutoNestia does not store your complete payment card information.
Your payment provider may apply its own terms and processing procedures.
5. Shipping
AutoNestia currently ships to customers within the United States.
We currently offer Free Standard Shipping on eligible U.S. orders.
Typical processing time is:
1–3 business days
Estimated delivery after processing is:
5–10 business days
Delivery times are estimates and are not guaranteed.
Carrier delays, weather, holidays, customs procedures, address issues, or other circumstances outside our control may affect delivery.
Tracking information will be provided when available.
For complete shipping information, please review our Shipping Policy.
6. Shipping Address
Customers are responsible for entering an accurate and complete shipping address.
If you notice an error, contact us as soon as possible at:
support@autonestia.com
We will try to correct the address before fulfillment, but changes cannot be guaranteed once an order has entered processing or has shipped.
7. Returns and Refunds
Customers may request a return within 14 days of receiving an order, subject to the conditions in our Return & Refund Policy.
Returned products must generally be unused, undamaged, and in their original condition.
Do not send a product back without first contacting AutoNestia and receiving return instructions.
Damaged, defective, missing, or incorrect products should be reported as soon as possible.
We may request photos or videos to help verify the issue.
Approved refunds are issued to the original payment method.
For complete details, please review our Return & Refund Policy.
8. Order Cancellations
You may request cancellation before your order enters processing or fulfillment.
Once an order has been processed or shipped, cancellation may no longer be possible.
Contact us as quickly as possible if you need to cancel an order.
9. Third-Party Services
Our store may rely on third-party services for payment processing, fulfillment, shipping, analytics, or other functionality.
These providers may operate under their own terms and privacy policies.
AutoNestia is powered by Shopify. Purchases made through the store are transactions between you and AutoNestia, not Shopify.
10. Intellectual Property
The content created for the AutoNestia website, including original text, branding, layouts, graphics, and other materials, may be protected by applicable intellectual property laws.
You may not reproduce, redistribute, commercially exploit, or modify our original website content without permission, except where permitted by law.
Third-party trademarks and materials remain the property of their respective owners.
11. Reviews and User Content
If you voluntarily submit reviews, comments, photos, or other content to AutoNestia, you confirm that you have the right to provide that content.
You grant AutoNestia permission to display and use that content in connection with operating and promoting the store, subject to applicable law.
You may not submit unlawful, misleading, abusive, infringing, or malicious content.
12. Errors and Availability
Occasionally, our website may contain errors involving:
- Product descriptions
- Prices
- Availability
- Promotions
- Shipping information
- Images or specifications
We may correct these errors or update information when reasonably necessary.
If an error materially affects an order, we may contact you or cancel and refund the affected order.
13. Disclaimer
We make reasonable efforts to keep our website and store available and accurate, but we do not guarantee that the website will always operate without interruption or error.
Nothing in these Terms excludes rights or protections that cannot legally be excluded under applicable consumer protection laws.
14. Limitation of Liability
To the maximum extent permitted by applicable law, AutoNestia will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or products.
This limitation does not apply where liability cannot legally be limited or excluded.
15. Privacy
Your use of the store is also governed by our Privacy Policy.
Shopify and other service providers may process information necessary to operate the store, process payments, fulfill orders, provide analytics, and support customers.
16. Changes to These Terms
We may update these Terms of Service when necessary.
The current version will be published on this page with the applicable effective date.
Your continued use of the store after an update is subject to the updated terms.
17. Governing Law
These Terms of Service are governed by the laws applicable to AutoNestia in Israel, without regard to conflict-of-law principles.
Any disputes will be subject to the jurisdiction of the competent courts in Israel, except where applicable consumer protection laws provide otherwise.
18. Contact Information
Questions about these Terms of Service or an AutoNestia order may be sent to:
Trading name: AutoNestia
Email: support@autonestia.com